Faq's - Centro Internacional de Exposiciones y Convenciones WTC

What events are held at the venue?

We share with you the media of the venue, where you may look at the dates, times and entry costs for our events: Via the website: www.ciecwtc.com at the Calendar section. By phone: : 9000 9117 or 9000 9717. Social Media: Twitter, Facebook and Instagram.

Where are you located?

We are located at the Street of Filadelfia s/n Col. Nápoles, C.P 03810, Delegación Benito Juárez. This is between Insurgentes Sur and Dakota, and as a reference, at the corner of Filadelfia street, there is the Polyforum Siqueiros.

What is the means of transportation closest to the venue?

Metrobus station: Polyforum
Underground Stations: Chilpancingo, Patriotismo, San Pedro de los Pinos and/or Insurgentes Sur.

Is there any place where you may have foods and beverages inside the venue? And Is it possible to invoice the consumption of foods and beverages?

We have the following consumer centers inside the venue:
• Terraza WTC Restaurant: With attention times from Monday to Sunday from 8:00 am to 6:00 pm, located at the Mezzanine floor.
• Café Punta del Cielo WTC: With attention times from Monday to Friday, from 7:00 am to 09:00 pm, Saturdays and Sundays from 8:00 am to 9:00 pm, located at the ground floor of the Venue.
• Heineken Tapas Bar Lounge WTC: With attention times from Wednesday to Sunday from 1:00 pm a 11:00 pm located at the ground floor of the Venue.
• Snack stations: They are located inside the events or at common area of the venue.
In order to invoice any consumption at these places, please go to the following website: www.facturahirexpo.com

What is the cost per hour of the parking lot and where can I invoice this service?

The cost for the first hour is of $35.00, from the second to the fourth hour, it shall be charged by fractions of 15 minutes, after 4 hours and 31 minutes and up to 12 hours, it has a fixed cost of $150.00. In order to invoice this service, enter here. For further information, call on the phone numbers 9000 6075 or 9000 6021.

How can I participate as exhibitor?

We invite you to see the events of our website, and there, you will be able to see the exhibitions that will be held at the venue. Once you find the event of your interest, you may contact the organization committee through their contact email address.

Where can I contract the service of telephony and Internet for my event?

If your event is already on floor, you shall request the services at our module located at the ground floor of the venue, or you may call on the following phone numbers 9000 9704, 9000 9189 or 9000 9722.

What facilities are there for people with disabilities and/or for elderly people?

The venue has:
• Elevators that are communicated with the parking lot and with the 3 floors of the venue.
• Ramps at the main accesses.
• Wheelchairs that may be requested at the Concierge Module located at the main lobby, entering through Filadelfia street.
• Well-conditioned toilets.

What is the name of the rooms and their location?

CIEC WTC
• Ground Floor: You shall find the ballrooms Maya 1, Maya 2, Maya 3, entering through the Lobby located at Filadelfia street.
• Mezzanine: You shall find the Press Room, and the ballrooms Palenque, Montealban, Tajín, Peten, Uxmal and Tulum.
• Top Floor: You shall find the ballrooms Olmeca 1, 2, 3 and 4, Mexica 1 and 2, Mixtecas and Toltecas, Huichol, Yaqui, Tarasco and Zapoteca and HIR Auditorium.

PEPSI CENTER WTC
• Ground floor: You shall find the Ticket box, Maya 4.
• Top Floor: Suites.

What kind of events may be held at the venue of what capacities?

The venue has multifunctional ballrooms with capacity from 15 to 7,000, adaptable to any kind of event, that includes expos, congresses, corporate events and even social events.

Is there parcel service and daycare?

The venue does not have parcel service or daycare, such services are installed depending on the event.

I am interested in working with you, whom do I talk to?

Send your resume to the following email address: reclutamiento@exposwtc.com.

I am a provider, where can I come and offer my services?

Send us your presentation to the following email: eromano@exposwtc.com.